Chain Restaurant
Amcea worked with an upscale restaurant chain to strategize its expansion and develop new innovative techniques to boost performance in current restaurants.
Understanding the demographic differences and customer needs of the West Coast, we helped our client cultivate a new pricing strategy and promotional material to attract the new demographic. Furthermore, the unique customer experiences we implemented at each location was a success. Following our plan of action, our client's revenues grew by 340% within 2 years.
340% Revenue Growth in 2 Year
With new product positioning, pricing and promotional strategies, and operational efficiency, we helped our client reduce unnecessary costs in current operations by approximately $9.5M.
$9.5M in Cost Savings
Working with our client, we developed a strategy to help our client expand to the West Coast with multiple stores within two years. After a year and a half, our client successfully opened its fourth location. With each location, we designed and implemented different customer experiences based on our clients' visions combined with the demographics' values.
4 Additional Locations in 1.5 year
By developing new employee incentives and opportunities, our client increased their employee's satisfaction by 37% within 3 months.
37% Employee Satisfaction
