Consumer Products Industry
Amcea worked with a large consumer products company to create new shaving products and expand into the organics market.
Results
Exceeded Sales Goals by 35%
Working with our client and their customer base, we helped them develop need products to enter the organics market based on their customers needs. The new product line exceeded its monthly sales expectations by over 35% within 3 months of new product launch.
47% Increase in Customer Satisfaction
Working with our client's customers, we noticed a lack of customer satisfaction, primarily in the company's customer service and delivery department. Working with the company's employees, we helped them better understand how to assist customers and redefined the company's culture. With general process improvement, we helped the company quickly increase their customer satisfaction.
53% Revenue Growth
With our client, we helped them develop a new promotional and branding initiative focused on health and organics. With this new initiative, the company's overall revenue increased by 53%.
20% Cost Savings
As our client had higher than typical expenses, we performed a thorough analysis to determine where the costs were being used. Decreasing their product offerings to only the ones that performed at a certain level and reallocating costs for different departments and activities, we helped the company reduce their expenses by approximately 20%.